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Warranty

What does the Limited Warranty Cover?

What does the after-sale service cover?

What does the Limited Warranty Not Cover ("Exclusions")?

What if the problem is not covered or out-of-warranty scope?

What is the Proof of Purchase?

What about Consumer Statutory Rights?

How can I make a warranty claim?

I live outside the American continent. Can I still benefit from the warranty?

Where can I have my Multo® repaired?

How to find your Device ID and Firmware version

Software update help – version v1.12.0.20

iOS and Android app help – iOS V2.0.4 & Android V3.0.05